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Original topic:

icici bank application is not working in secure folder

(Topic created on: 02-13-2024 10:34 AM)
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Shubham_sony
Active Level 5
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After this beta update 1.0 i am unable to use banking application in secure folder not only icici bank but also all other banks. samsung has given 9 beta updates but this issue doesn't fix yet. what are you doing?? device ui crashes frequently. what is this?? i don't feel like i am using a flagship device it works like a 5000 rupees redmi device. 

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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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Skaska
Active Level 1
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Was it resolved by Samsung? I had the same issue sometime ago and got fixed in the next update.

But it was a long wait. 

You're absolutely right -  Flagship device working like a cheap Redmi Device!!

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