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Original topic:

While charging

(Topic created on: 10-01-2023 08:43 PM)
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Is anyone facing issue while charging? In my device a53 5g i have enabled "show charging information ". Color filter turned on. Device status charging and lock. Instead of screen of my device turned on with color filter with a strange behavior. I think i have explained better. 

From Mahammad Rafi. 
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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