Karan167
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10-05-2022 10:40 AM in
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Every beta feedback i provide i get auto reply stating logs not sufficient.
Then what is the point of beta feedback. I think samsung india is not interested in resolving issue, so instead of logging issue as reported they ignore and auto reply stating logs not sufficient.
How hard it is to understand that ' phone's display turning off due to bedtime mode turning automatically on
Or picture in picture mode not working while using gesture navigation.
Have you recieved any positive feedback while reporting issues?
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Shervin007
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10-05-2022 11:40 AM in
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Out of 4 issues i raised for two i recieved proper response and for 2 i got the same automated response about logs being insufficient
Karan167
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10-06-2022 10:12 PM in
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I even uploaded screen recording of the issue. Still same reply.

nagenz
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10-06-2022 02:02 AM in
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Insufficient info is the most common reply

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10-12-2022 11:21 AM in
DiscussionsDear Samsung Member,
Greetings from India Beta Team!
Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services.
Thank you for being our valued customer.
Warm Regards,
India Beta Team
