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Original topic:

Vo5G issues

(Topic created on: 09-04-2023 02:56 AM)
396 Views
Dwanzil
Active Level 3
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So in my phone on 5g network it shows Vo5g, but each time I make a call my network downgrades ti 4g and vo5g chnages to volte

I'm using Jio sim and jt supports vo5g or voNr.
Also there are multiple issues with VoWifi it is not working for me. 

Please look into it.

Thanks.

Overall I'm very happy with one ui 6. I really love the new notification panel and font. I know there are bugs but its normal with beta channels. I'm looking for an amazing one ui 6 going forward. 
5 Comments
IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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saikiran4ever
Active Level 4
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Hi dear moderator,

You don't always need to ask for logs. Just ask your dev team to use s23 Ultra Indian variant, insert jio 5g sim card and test Vo5G. That's it.

ParitoshPT
Active Level 4
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Very similar issue with me.. only gets fixed after restarting phone.
@Samsung, I have raised the beta feedback too.. please fix this
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arnab_dt
Active Level 5
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as per jio, they haven't enabled VONR yet as their 5g is still in the testing phase.

Even if samsung push the update to make use of VONR, still it will not be usable for us as the ISP still didn't release yet. It will take almost next year as per jio.

When i went to another country where VONR is usable from the mobile network provider, it's well functioning in oneui 5 also.
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saikiran4ever
Active Level 4
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Any screenshot of the conversation with Jio?

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