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Original topic:

The built in QR Scanner not working after the last update.

(Topic created on: 10-09-2023 04:36 PM)
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Omnislasher81
Beginner Level 2
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After the last update, I haven't been able to use the in house Samsung QR scanner on my S23 Ultra.  Has anyone found a way to get it to work without having to download a non-Samsung QR scanner?

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cybog5995
Active Level 1
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Its working absolutely fine for my s23. Running on latest beta.
IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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