cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S22 ultra 5G

(Topic created on: 10-09-2022 01:05 PM)
266 Views
sunilsunny
Active Level 1
Options
Discussions
I am having S22 ULTRA and while checking my handset it is telling it that my handset does not support 5G
4 Comments
sunilsunny
Active Level 1
Discussions
What should I do
0 Likes
ratnesh1708
Active Level 3
Discussions
I am also facing same issue with my S22 Ultra and Airtel 5G network check.. at the same time my sim in other 5 G phone is showing as 5 G supported.

Dated 12th Oct 2022:
My handset started showing 5G network on Airtel, Sim Tray 2.
Today also when I am checking the device compatibility on Airtel thanks app "it says your handset doesn't compatible for 5G"
0 Likes
Roshan5
Expert Level 2
Discussions
First Check Settings - Connections - Mobile Networks - Network Mode.
Enable 5G Mode. If Already 5G Enable then

Visit Samsung Authorized Service center.

Visit Sim Providing Company Center
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report 

Thank you for being our valued customer.

Warm Regards,
India Beta Team

0 Likes