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Original topic:

Please some explain@ samsung software team

(Topic created on: 09-26-2022 07:32 PM)
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tripsmani
Active Level 7
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I unplugged my phone 2 hr 40 minutes ago...
16 minutes i didnot used it...so its screen off time
2 hrs is screen on time...
According to samsung i have used it 2 hr 16 minutes then what i did to my phone others 24 minutes...
What the **bleep** is this

image


2 Comments
TSeries
Active Level 7
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Yeah these battery stats doesnt seem to be too accurate.
Maybe because of beta?
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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