Original topic:

Pink Line Issue

(Topic created on: Wednesday)
12 Views
Ahmed51180
Active Level 1
Options
Discussions
I updated to the beta version and within a week my phone got a pink line across the screen. 
It was spontaneous, i was watching YouTube and suddenly i noticed a very dim pink line, i restarted the phone and it disappeared. Within 10 mins the line returned at the same spot and this time it was more brighter and since then it has not disappeared. 
Will be visiting a samsung service centre soon, will update what options they give me there.

And also be careful regarding beta updates

image

image



4 Comments
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

Ahmed51180
Active Level 1
Discussions
Yes I've reported the issue as you guided
0 Likes
iamrohitkm
Expert Level 5
Discussions
Visit service centre they will replace the screen free of cost provided it should be within 3 yrs of purchase and no physical dents or damage. Also if they provide free you need to wait for 20 days as the device goes to NOIDA.
Ahmed51180
Active Level 1
Discussions
Ohh okayy, thanks for the information
0 Likes