I am using dual sim on my phone. Last night I had a awful experience. Suddenly both of my sim lost the network connection and showing unregistered to the network. I had tried to register manually and put my phone on aeroplane mode but ended up with same result. Both sim card was ineffective for around 2 hours. Then I opened the sim tray, again inserted the sim. Suddenly network again appeared on my phone. Battery draining issue is another matter of concern for S23 series. After the last beta update it is even worse. Samsung always insist to send log data.But gathering log is another troublesome issue now. It takes infinite time to collect log data..After 7th beta the device is still malfunctioning..
As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
