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Original topic:

Issues with Ultra Wide Band

(Topic created on: 10-18-2023 07:30 PM)
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Chinu07
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My galaxy smart tag2 just arrived today and when im trying to find it via search nearby function, im not able to see any Compass mode (depicting direction or distance of tag) or the AR mode for finding my tag. There is no option for it whatsoever even my UWB mode is turned ON. Im using S22U and UI6 beta
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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