cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Internet connectivity issue

(Topic created on: 11-13-2023 09:10 AM)
156 Views
Mattoor
Active Level 3
Options
Discussions
I'm using F23. After latest beta version update, Not able to access the (mobile data)internet. Please fix this at earliest. Else this will be big impact for beta user and beta testing programme too.
3 Comments
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
samsf23
Active Level 2
Discussions
Go to sim manager off sim 1 wait to on then off other sim again on and then off second it will work if not work remove sim tray reinsert
It will work

It happen evertime when you restart or switch off phone
0 Likes
SmartboiJinit
Active Level 1
Discussions
I tried that it works for a brief period then fails again
0 Likes