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Original topic:

F23 Carrier based internet is not working

(Topic created on: 11-13-2023 08:09 AM)
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Sandy4602
Active Level 1
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F23 Carrier based internet is not working in any network please clear the issue at earliest and help...
6 Comments
Mattoor
Active Level 3
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Yes, I'm also using F23. Not able to access the (mobile data)internet.
Please fix this at earliest. Else this will be big impact for beta user and beta testing programme too.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Sandy4602
Active Level 1
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Already done Sir please help and resolve at earliest..
Regards
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Mattoor
Active Level 3
Discussions
Yes, I'm also using F23. Not able to access the (mobile data)internet.
Please fix this at earliest. Else this will be big impact for beta user and beta testing programme too.
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Mattoor
Active Level 3
Discussions
Even I faced the same issue, later I tried removing and re-inserting the sim works.
Please the same this may work.
Thanks
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samsf23
Active Level 2
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Go to sim manager off sim 1 wait to on then off other sim again on and then off second it will work if not work remove sim tray reinsert
It will work

It happen evertime when you restart or switch off phone
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