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Original topic:

Instagram app crashing when trying to edit Profile

(Topic created on: 09-16-2022 12:01 AM)
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Brocksran
Active Level 4
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After updating One UI 5.0 Beta on S21 Ultra, Instagram app is crashing when I try to edit my profile. 

Anyone else have same issue?
3 Comments
surjn
Active Level 6
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Hi, Open from setting, App setting, clear data, and cache files of crashing Apps or reinstall App. This might be helpful to you. Thank you
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Brocksran
Active Level 4
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No bro not working @surjn
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IndiaBetaTeam
Moderator
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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