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Original topic:

Facebook closing issue with back button on cover screen

(Topic created on: 11-05-2023 09:58 AM)
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ArungArg
Active Level 5
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Is anyone else facing this issue?
5 Comments
IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

ADVOKET_BALUR
Active Level 1
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Same here not only with facebook...
ArungArg
Active Level 5
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And which apps is this happening with?
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ADVOKET_BALUR
Active Level 1
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Youtube, easyviewer pro, etc. Some apps like hotstar doesn't open on cover screen.
ArungArg
Active Level 5
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M also facing this issue but only with hotstar & prime video.
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