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Original topic:

F23 5G Network issue.

(Topic created on: 11-12-2023 11:41 AM)
572 Views
Møňū
Active Level 10
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F23 5G network issue. 
How many users facing this problem. 
Like and comment 
12 Comments
krunalahir
Beginner Level 3
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Yes same problem
Møňū
Active Level 10
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Thanks
0 Likes
21Sam_
Active Level 5
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Yes same
RK887
Active Level 6
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If you are facing this problem then once you remove the SIM and insert the SIM back, the problem will be solved.
Møňū
Active Level 10
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Nothing works
Sandeepu
Active Level 1
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yes same problem hai
RohanBharti468
Beginner Level 3
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Yes facing same issue
Mattoor
Active Level 3
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Yes, I'm also using F23. Not able to access the (mobile data)internet.
Please fix this at earliest. Else this will be big impact for beta user and beta testing programme too.
IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support