Original topic:

Call screen stuck on Lock screen

(Topic created on: 09-09-2022 03:14 PM)
162 Views
SuRRealSaGar
Expert Level 2
Options
Discussions
When on call and if the screen is locked. The phone doesn't allow to unlock and screen flickers.
I have to scroll down the notification bar and then tap settings icon then the lock screen shows up.

Did any1 faced this issue.
0 Likes
4 Comments
its_hrx
Active Level 6
Discussions
Yes the same thing is happening
0 Likes
SuRRealSaGar
Expert Level 2
Discussions
Please care to send it on feedback so that they can rectify it.
0 Likes
Tarunvats33
Active Level 6
Discussions
Yes, it reproducible
0 Likes
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

0 Likes