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Original topic:

Call background video is frozen at times

(Topic created on: 09-09-2022 03:23 PM)
119 Views
djprem
Active Level 6
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‎09-09-2022 03:23 PM in 

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Call backgroud is freezing randomly over call on beta 1 ; s21 ultra.
3 Comments
Arjun1698
Active Level 6
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‎09-09-2022 04:42 PM in 

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Yes
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Jittiॐ
Active Level 7
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‎09-09-2022 08:56 PM in 

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No issue at my side
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IndiaBetaTeam
Moderator
Moderator
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‎09-20-2022 07:38 AM in 

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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 
 
Thank you for being our valued customer.

Warm Regards,
India Beta Team

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