arunnechlani
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12-09-2020 04:57 PM in
Discussions
Hi Samsung,
While using Microsoft Teams if we increase or decrease volume its not working, but if I come to main screen and then increase or decrease the volume then it's working. Please fix this problem.
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IndiaBetaTeam
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12-11-2020 11:05 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support