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Original topic:

Battery

(Topic created on: 12/24/20 3:29 AM)
vikashkumar88
Active Level 3
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Battery output was good in beta version 1.
I was receiving About 22 to 24 hours and 5 1/2 to 6 hours screen on time. Now only 12 to 15 hours and 3 to 4 hours screen on time.
7 Comments
Lifehacker
Active Level 6
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Yeah same here
viki7070
Active Level 1
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yes battery draining very soon
JijuJoseph
Active Level 1
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Hope this will be fixed in the stable update.
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Same, uploaded the error reports to them.
HarpreetMakol
Expert Level 1
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Same, even worst Battery performance and life...
Samsung ruined the battery performance...
MiraclePanda
Expert Level 2
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same here too, beta 1 was too good 👍with battery life but beta 2 is worst, only 9 hours backup
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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