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Original topic:

Apps are Carshing

(Topic created on: 09-07-2023 06:39 PM)
238 Views
BharaniK
Active Level 3
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Bank apps like HDFC and NFC payments are not working after beta one ui 6 update please fix this in the next update
8 Comments
Vcnu
Beginner Level 2
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Same for me, Banking apps are crashing after the One Ui 6 update.
Meraki
Active Level 6
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Reinstall the app or try clearing cache and data. Problem will be resolved
sudhir_malik
Active Level 10
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Sorry but it doesn't work for HDFC app. After log out app begin crashing continueusly.
Meraki
Active Level 6
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Sorry to hear that. Generally this is working for all the banking app. For HDFC app we have to wait for the next update.
sudhir_malik
Active Level 10
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Thanks bro
Shubham_sony
Active Level 5
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my banking apps doesn't work it crashes whenever i opened
Rinzzlerr
Active Level 5
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Beta software and custom roms are not google play certified. So it is common for financial apps to crash or not work all together.
IndiaBetaTeam
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support