Original topic:

5G data connection issue

(Topic created on: 2 weeks ago)
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VA4
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When using 5G data it doesn't get a stable 5G connection and keeps switching back to 4G which is ultra slow. If it manages to keep 5g connection for more than 5 minutes mobile gets pretty hot and it becomes uncomfortable to hold it in hand. if we use it with cover all that heat gets trapped in. It also drains battery ultra fast. I'm seriously thinking of selling this phone & get a non Exynos /Samsung phone in upcoming sale. 
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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