I recommend the following steps to addre ss your connectivity issue:
1. Reset the Router: Try resetting your router and then attempt to reconnect your TV. If you're unsure how to reset your router, refer to your router's user manual or contact your Internet service provider for guidance.
2. Reset Network Settings on TV: If resetting the router doesn't resolve the issue, you can also reset the network settings on your TV. To do this, follow these steps:
Go to "Settings" on your TV.
Navigate to "General."
Select "Network."
3. Check for TV Updates: Ensure that your TV's software is up to date by checking for the latest firmware version. Outdated software can sometimes cause connectivity problems.
4. Contact Your Internet Provider: If the issue persists and your TV can recognize other networks, it may be worth reaching out to your Internet service provider for assistance. They can help diagnose any potential issues with your connection.
These steps should help you address the problem you're experiencing. If you need further assistance or have additional questions, please don't hesitate to reach out.
