S20 gets hot

[ScrappyD]

Hi All

Just got my new s20 a week ago, while watching youtube for a minute or to the fone gets hot. Is the normal for the s20

[Maps_sam07 · Accepted solution]

Please optimize your device care and perform a soft reset on the device, if the device still gets hot thereafter, you may take it to the service center.

Please go to settings>> Device Care>> Optize.

please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[ScrappyD]

Hi Maps_sam07

Thanks very much for the advice. since the phone is new I did a factory default and optimized all the apps I could. it did the job and the phone is running nice and cool now.

Thanks for the good advice.

kind regards