Original topic:

Fold 4 preorder issue

(Topic created on: 08-30-2022 09:06 PM)
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Naveen3r
Active Level 3
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Unpacked 2024
Hi all....i preordered fold 4 on 16th Aug....dont know for s22 ultra after entering the imei it calculated only 20k.... Now i cant sell my s22 ultra whichbis 5 months old with box and warranty for just 20k as per instant exchange. Can anyone suggest due to this courier person is not giving the fold 4. I have written mail to samsung n its ceo....its been 48 hours but no response
2 Comments
Naveen3r
Active Level 3
Unpacked 2024
Canceled the order and purchased separately....good phone
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cs_member8
Moderator
Moderator
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Unpacked 2024

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to kindly call on the concerned helpline number, the concerned department will definitely resolve all your queries 1800-5-7267864/1800-40-7267864.Kindly press option 3 for the Samsung shop.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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