Original topic:

screen of a14 5g keeps flickering white at least three times from time to time after the latest upda

(Topic created on: 2 weeks ago)
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chintalp
Active Level 6
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Tablets

screen of a14 5g keeps flickering white at least three times from time to time after the latest update 6.0 march 21 2024 04/16

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cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>Display>Adjust the brightness.

2. Update device software: Settings >> Software update >> Download and install.

3. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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