Original topic:

Popular App incompatibility issues.

(Topic created on: 2 weeks ago)
119 Views
Galaxy_Falcon
Active Level 2
Options
Tablets
Hello ppl !
Recently I faced a weird issue. Many apps which are quite popular are marked incompatible with S9 tablet on play store. (Pic attached) On Launching app it redirects to open browser to show "NOT SUPPORTED" message. 

Also some apps though get installed on tablet are not well optimised and have very bad graphics than their phone versions. (Like flipkart/ TataNeu)
  • How is your app experience with your S9 series tablet?
  • Which apps you had issues with?
#app #android #S9 #tablet #Galaxy #SAMSUNG


image
Amazon app s9 tablet incompatibility


3 Comments
cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that kindly contact the respective Amazon helpline they will guide you regarding the exact information regarding this. However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Galaxy_Falcon
Active Level 2
Tablets
Sending asap
0 Likes
Galaxy_Falcon
Active Level 2
Tablets
Adding a screenshot which should be self explanatory. " This tablet is not compatible". Was able to install when tablet was running One UI 6.
Now one UI 6.1 Screenshot_20240514-184731_1000000129_1715692705.png
0 Likes