Original topic:

Samsung A30 Camera Quality Poor

(Topic created on: 12-29-2022 02:17 AM)
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Lynne LOWE
Beginner Level 2
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Samsung Online Store

Looking for help.  First time I've ever posted so I hope I'm doing it right.  Bought this mobile and was over the moon with the camera quality.  Recently however my photos are really poor.  Has something happened to affect the camera?

1 Comment
cs-member11
Moderator
Moderator
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Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear the camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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