Original topic:

Either phone delivered or refund issue -Order #33058804025

(Topic created on: 09-09-2022 11:34 AM)
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Members_CgG4aB2
Beginner Level 2
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Samsung Online Store

I placed the order from the Samsung app on AUGUST 3, 2022 (order 33058804025) and Samsung team has not taken any action and canceled my order on AUGUST 9th - this happened without even consulting me..

whatsoever, I have been cheated by Samsung company by just dumping the customer values into the dustbin
but after the cancellation by Samsung, I am waiting for the refund amount for the past 30 days and I have not got any response from the customer service or have not received any refund amount - I sent many reminder emails - I am just getting the auto regretted email saying we are escalating the request and it creates a new service request.
this is a pure cheating case to Samsung India by using customer money to run the show - Samsung cheated by using my 53000 rs and not giving the product or refund amount.

2 Comments
Xicor
Active Level 3
Samsung Online Store
Are you got your refund amount ?
0 Likes
Rudev
Active Level 2
Samsung Online Store
Yes they are doing the cheating tricks regularly. No one care about it
0 Likes