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Original topic:

screen burn-in

(Topic created on: 11-07-2020 05:04 PM)
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MaksMak
Active Level 2
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Did anyone had experienced screen burn-in when they unlock their phone and see AOD time shadow on screen for 4-5 seconds? Is this happening because of 2nd beta update or maybe its an hardware issue?
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Dhvani535
Active Level 6
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yeah it is software bug i already report that on beta1 still not fixed dont worry it's not hardware
MaksMak
Active Level 2
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are you still experiencing screen burn issue after 4th beta update?
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Dhvani535
Active Level 6
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i guess no
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IndiaBetaTeam
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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MaksMak
Active Level 2
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i already sent you a feebdack with a video attached to it showing the problem i m having, what else do you guys need?
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