Original topic:

Slow performance after upgrading to UI 3.1

(Topic created on: 05-04-2021 10:51 PM)
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Manabesh09
Active Level 1
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My Galaxy
Getting very slow performance after upgrading to UI 3.1 and hangs frequently. Mobiles internet not working properly. 
2 Comments
Gourav_Sen
Active Level 10
My Galaxy
Always Wipe cache partition after update and then observe for 2-3 days

Here are the steps to wipe cache partition:

1. Turn off your device Connect your device to the PC via USB (not to the charger) or connect type c earphones.


2. Wait until the charging percentage appears. (This is important)


3. Press and hold down the volume up and power button together and hold them until the device turns on.


4. Recovery menu should appear from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).

Then you can select Reboot system to restart your device.
Samsung_Support1
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support