Original topic:

S23 ultra Heating Issue

(Topic created on: 12-20-2023 04:53 PM)
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SanuKSunny
Active Level 3
Options
My Galaxy
Anyone facing s23 ultra heating issues while using Facebook and Instagram 
5 Comments
My Galaxy
Using s23 ultra and no issue of heating
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SanuKSunny
Active Level 3
My Galaxy
After December update i am facing battery drains fast and heating issues
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Lds
Active Level 6
My Galaxy
Yes i am also facing fast battery drain
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My Galaxy
No heating issue
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cs_member10
Expert Level 5
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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