Original topic:

Samsung ZFlip 5 Screen Not functioning

(Topic created on: a month ago)
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Shireeshmishra
Beginner Level 2
Options
Mumbai
Hi am holding Samsung z Flip, Purchased from Singapore, The screen of mobile gone black, it was heating up since last few days have kept it aside, after few when checked found the screen in completely black, while visiting service centre they denied warranty, please help to get it resolved.
1 Comment
cs_member10
Expert Level 5
Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already visited the service center and they have guided you through the information regarding the part replacement after the physical inspection of your device as per Samsung guidelines. however, the warranty is not applicable for overseas products in India, the repair cost is applicable which was confirmed by the service team.

Warm Regards,
Samsung Customer Support

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