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Original topic:

S22 to s24 washed out display

(Topic created on: 02-21-2024 01:02 AM)
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sbfx13
Beginner Level 2
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Mumbai
I've just moved to a S24 today from a s22. The display is complete **bleep** colors are washed out. Vivid or natural both feel the same and there is no difference. 

I hope there is a software update to fix this.

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ab28
Active Level 7
Mumbai
This display color issue will be solved by upcoming software update by this week end.
(As agreed by Samsung).
Don't forget to accept it as a solution by clicking three dots in my comment.
Thank u

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Solution
ab28
Active Level 7
Mumbai
This display color issue will be solved by upcoming software update by this week end.
(As agreed by Samsung).
Don't forget to accept it as a solution by clicking three dots in my comment.
Thank u
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cs_member8
Moderator
Moderator
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Mumbai

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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