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Samsung s24 improvement

(Topic created on: a month ago)
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batchu
Active Level 4
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Hyderabad
Dear Samsung Electronics Teams, 


Here are some feedback suggestions and improvements for Samsung Electronics Teams to address the issues with the Samsung Galaxy S24 and S24 Ultra:

 1. **Display**: Investigate and address the flaws in the S24 Ultra's display to ensure a consistent and high-quality viewing experience for users. Conduct thorough testing to identify and fix any underlying issues affecting display performance. 

2. **Charging**: Enhance the charging speed of the S24 Ultra to meet user expectations and ensure compatibility with a wider range of adapters. Consider providing a higher amperage bundled cable to improve super high speed charging boost efficiency. 

3. **Image quality**: Optimize the image processing algorithms to minimize deterioration with digital zoom on the S24. Improve the quality of images at maximum zoom levels for both the S24 and S24 Ultra to deliver sharper and clearer photos. Address any inconsistencies in image quality between different zoom levels on the S24 Ultra. 

4. **Cameras**: Investigate reports of defective cameras on the S24 Ultra and implement measures to prevent such issues in future production batches. Conduct rigorous quality assurance testing to ensure that all camera lenses meet the highest standards for clarity and performance. Consider making enhancements to the camera setup, such as introducing new features or improvements to differentiate the S24 Ultra from its predecessor. 

5. **Fingerprint sensor**: Enhance the performance of the in-screen fingerprint sensor on the S24 Ultra to improve speed and accuracy. Implement software optimizations to ensure reliable and consistent fingerprint recognition under various conditions.

 Overall, prioritize thorough testing and quality assurance throughout the production process to identify and address any potential issues before the devices reach consumers. Additionally, maintain open channels of communication with customers to gather feedback and promptly address any concerns or issues that arise post-launch.


Sincerely,
Batchu Obed

2 Solutions


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Solution
Nobyos
Active Level 7
Hyderabad
It would be great if Samsung takes care of this, if not, all the good customers will go for another phone

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Solution
cs_member10
Expert Level 5
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your comments and taking your valuable feedback regarding the model S24. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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4 Comments
Prashantbgh
Active Level 10
Hyderabad
Agree
Solution
Nobyos
Active Level 7
Hyderabad
It would be great if Samsung takes care of this, if not, all the good customers will go for another phone
batchu
Active Level 4
Hyderabad
Yes I agree that's a good point.
Solution
cs_member10
Expert Level 5
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your comments and taking your valuable feedback regarding the model S24. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support