Original topic:

Lag on touch and response during gaming - codm

(Topic created on: 03-30-2024 12:35 PM)
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Ethan_Hunt007
Active Level 1
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Gaming Hub
Does anyone feel less responsiveness from the display while gaming, especially codm? Device: S23 ultra. 
1 Comment
cs_member10
Expert Level 5
Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check space availability
Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Close Background Apps: Too many applications running in the background may cause the device to hang. Kindly close the background running applications on the device.

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> third-party application from Apps> Uninstall.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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