As per your query, we would like to inform you that as per the Samsung update policy, your device already gets all the major software updates and in some cases, regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered. However, kindly perform the following steps to resolve your issue by given links.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
You will be get it soon in few days in this month. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
