Original topic:

Software update for UAE device

(Topic created on: 04-16-2024 10:26 AM)
105 Views
Azhar1137
Beginner Level 2
Options
Galaxy S
Hi, I bought a Samsung s23 mobile from UAE in April 2023 and have been using in India. While the performance is very good, I am not getting software updates - Didn't get Android 14 yet, and the latest security patch update was received in July 2023. Due to this, I'm not able to configure work apps in my mobile. Please advise how to resolve this problem. Thanks in advance!
1 Comment
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you the specifications of the device may vary depending on its hardware and software the delivery time of updates may vary depending on the regions and models.
So kindly contact the respective country helpline they will provide you with the exact information regarding this.

Here are the details: https://www.samsung.com/p

Warm Regards,
Samsung Customer Support