Original topic:

Samsung s23 ultra (One UI 6.1) experience

(Topic created on: 04-11-2024 02:57 PM)
240 Views
HARISHREE
Active Level 1
Options
Galaxy S
Display : Colours saturation increased. (its looking good) 
Finger print icon : Improper working (Sometimes only).
Battery : Battery drain fastly. 
System : Mobile Heating increased (Internet calling time only) That time feel was very hot🔥
Maximum SOT : Three and half hour. 

Display Refresh Rate : 120Hz display feel like 90Hz. Sometimes feel like 60 Hz. 

Screen resolution : QHD with 120 Hz(Any time) 

I am 95% WiFi based user. 

Most of the time Bluetooth will ON. 

I am a very casual user. (80% office use only) 

Kindly fix the issue. 

6 Comments
SamPro
Active Level 8
Galaxy S
Same problems with 6.1 on S23 series. Hope they fix these in April update patch.
mkg
Active Level 3
Galaxy S
I am getting approx 5 to 6 hrs SOT.
If it would have been 7.5 hrs it would have been great
0 Likes
HARISHREE
Active Level 1
Galaxy S
Without Internet call, i am also get SOT for more then 7 hours bro...
JithinAjith
Expert Level 1
Galaxy S
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
0 Likes
HARISHREE
Active Level 1
Galaxy S
I have already done these.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.

Galaxy device fingerprint issue: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device display issue: Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support