Samsung S24 Ultra Sunlight Display Issue

[RAMULTRA24]

Samsung S24 Ultra Sunlight Display Issue 

Hi All

While using Indoor, Display is Excellent & working fantastic..

But While using mobile in Outdoor Sunlight for general use like Calls, Navigation, for Normal Activities the Display is getting OVER HEATED

I Tried All Samsung Tips But No Solution to above....

I Request Samsung Team to take this Issue very Seriously & fix it....

Normally Samsung team is responding with General tips that are not working for this Solution....

Many of my friends using S24 Ultra facing this Issue....

All Samsung S24 Ultra users check this problem in your All mobile and put pressure on Samsung to Fix this Issue.....

I request Samsung team to take this ISSUE very Seriously & fix this issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is not a bug or issue, It happens due to the Adaptive brightness feature enabled on your Samsung device, this feature allows the touchscreen to automatically adjust its brightness based on the surrounding environment, you can follow the below steps for resolve your device issues. However, we are taking your valuable feedback regarding this.

① Change the display mode to ‘Light’ mode. (Settings > Display > then select the ‘Light’).
② Alternatively, Adjust the display brightness a little bit brighter. (Settings > Display > adjust the Brightness to a brighter level).

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[RAMULTRA24]

I tried all your ways, But No use

Still the problem I am Facing

Check once in any S24 Ultra Mobile in Outdoor Sunlight...

I tried in 3 Mobiles, Same problem in all mobiles