Original topic:

Samsung S21 Fe

(Topic created on: 01-03-2024 07:44 PM)
164 Views
Omkar1630
Beginner Level 2
Options
Galaxy S
I have Samsung S21 Fe purchased on 25 June 2023.In December their was android 14 one ui 6 update on my device. After update my phone screen start flickering oftenly and few times when any app I tried to open screen get fully green.But unfortunately I can't record it on another device.I have visited service center twice.They tried to reset and software update. But still issue is continue. They are not provided job sheet also because I only get software update.

I my issue solve so called customer care they say senior will call me within 2 hours.But still I don't got call from them.I was asking them for replacement of my device or gave me e-voucher so I would purchased their company product only. But that is also not provided.

3 Comments
_Jatin_
Active Level 7
Galaxy S
Go to service center
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Omkar1630
Beginner Level 2
Galaxy S
I visited twice but they simply gave me software update and not provided job sheet
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share the service center details and your contact details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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