FredW
Beginner Level 2
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08-10-2021 03:50 AM in
Galaxy S- My Samsung music app has been deleting any music newer than what was already on it for approximately two years. It started with my S9 and has continued onto my Note20 Ultra 5G. I download new music. It sticks around for 3-4 days, then it's wiped off the phone. I removed all music files from the phone. Then I uninstalled and reinstalled the app. I put 5 songs back on . They had been on the phone over two years ago. Then I downloaded a new song. It was gone after 4 days. The older songs are still there. I'm fed up. HELP!!!!!
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RαʝҽʂԋKυɱαɾ21
Expert Level 5
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08-10-2021 07:03 AM (Last edited 08-10-2021 07:08 AM ) in
Galaxy S
REPORT THIS TO SAMSUNG BY ERRORS REPORT
GET HELP > ERRORS REPORT > SELECT CATEGORY >
SEND REPORTS
GET HELP > ERRORS REPORT > SELECT CATEGORY >
SEND REPORTS
Gr8lakeruler
Beginner Level 2
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02-10-2022 06:13 PM in
Galaxy SGreetings! Have you found a solution? I am having your exact problem aswell. Very frustrating.