Original topic:

S23 ultra battery

(Topic created on: 01-25-2024 12:33 PM)
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raj003003
Active Level 4
Options
Galaxy S
I think we should never buy costly flagship phone the company show there true colors my galaxy s23 hardly getting 5.5hrs of screen on time it use to get 7.8 hrs before really very disappointed with samsung thinking to switch to oneplus open
#s23ultra
11 Comments
Mr_Malik20
Active Level 2
Galaxy S
Bro i have s22 and have same issues with battery, we should always buy ultra or plus varient because the charging speed and battery capacity is way higher then standard s22,s23 ,but samsung should give atleast 4k Mah battery
raj003003
Active Level 4
Galaxy S
Bro mine is 5k mah battery but still m getting less then 5.5 hrs of battery it used to get minimum of 7 hrs before with a hard usage with games played the dirty game beining played we should never buy flagship of samsung it **bleep** s23 ultra is my 3rd flagship after s6edge and s8 edge i think i have made a mistake
Galaxy S
Please post ur screenshot bro
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raj003003
Active Level 4
Galaxy S
Screen shot of wat
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Galaxy S
Of ur battery stats
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raj003003
Active Level 4
Galaxy S
... 1706167059792.jpg1706167059811.jpg
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Galaxy S
Ignore SOT as it varies by individuals depending on apps we use. Install Gsam battery monitor and give adb permission to check what is draining the battery? I am still getting 5.5 hrs on 5G from 85% to 20%, so something might be messing up your battery
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, We want to inform you that the issue could occur due to usage and various other factors, however, it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. If you are facing the battery drain issue then kindly follow the given steps.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy S
I used to get 5hrs of SOT with qhd and all day 5g. Now I have shifted to fhd and am getting 6 to 6.5 hrs of SOT. It's still less than what I was getting with 5.1 but not bad by any means. Hopefully they will improve it a bit but anyhow after a year there will be about 10% of degradation in battery life
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