Original topic:

S23 ultra android auto not working

(Topic created on: 02-27-2024 01:58 PM)
159 Views
manan246
Active Level 1
Options
Galaxy S
I tried every possible thing to connect s23 ultra android auto to my car via usb cable but it is not getting connected..

Everytime it says connection failed 

Need some help..
8 Comments
owl123
Active Level 10
Galaxy S
Maybe the usb cable is faulty?
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manan246
Active Level 1
Galaxy S
Nope i tried with different cables also the official samsung cable too
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owl123
Active Level 10
Galaxy S
Try with other android phones. If the issue still persists then it's an issue with your car's system. Get it updated in the next service. Otherwise clear the data and cache of android auto. Or uninstall the updates.

https://play.google.com/store/apps/details?id=com.google.android.gms

https://play.google.com/store/apps/details?id=com.google.android.projection.gearhead

Check for updates as well
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manan246
Active Level 1
Galaxy S
Did all the things i think its issue from skoda side
manan246
Active Level 1
Galaxy S
Clearing the cache and data doesn't works
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manan246
Active Level 1
Galaxy S
This thing is not related to factory data reset so it wont help thank you
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Step 1: Check your vehicle.
1. Check your vehicle whether the vehicle or stereo is compatible with Android Auto.
2. Make sure that Android Auto is switched on in your vehicle's settings.
3. On some vehicles, Android Auto support was added in an update.
4. If your vehicle is listed as a supported model but Android Auto isn't working, try updating your infotainment system or visit your local dealer. Consult your vehicle manual or manufacturer if you need further assistance with it.

Step 2. Check your phone: -

1. If your phone is running Android 10, no need to download Android Auto separately.
2. If your phone is running Android 9 or lower, you need to download Android Auto from the Play Store.
3. Your phone connection must allow data transfers for Android Auto to function.
4. When your device is connected via a USB cable, swipe down from the top of the screen and tap the notification from the Android system. Select the option that allows for file transfer.

Step 3. Connect and start: -

1. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer.
2. Check if Android Auto is displayed on the display.
3. While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds.
4. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original ca
5. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable that came with your device.

Checklist when unable to connect Android Auto: -

1. Android Auto recommends Android 6.0 or higher.
2. Check for updates related to Android Auto, and always keep the app up to date.
3. For the sake of safety, the initial connection is possible only when the vehicle is stopped.
4. The connection between Android Auto and the vehicle is possible using
5. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.

4. Use Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.

5. Check if you are connected to another vehicle.
Step 1. Unplug your phone from the car.
Step 2. Open the Android Auto app on your phone.
Step 3. Select Menu > Settings > Connected cars.
Step 4. Uncheck the box next to the Add new cars to Android Auto setting.
Step 5. Try plugging your phone into the car again.

If your issue is not resolved after performing the steps, we would request you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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DevMeh
Active Level 1
Galaxy S
Same issue. Did skoda gave you any solution? Dealer was not aware of it. Very difficult to believe this.