Original topic:

S23 ULTRA ONE UI 6.1 CAMERA DEGRADATION SOLUTION

(Topic created on: 04-06-2024 01:38 PM)
461 Views
SHOM_S23U
Active Level 4
Options
Galaxy S

●Applicable for indian customers only.


We need to create an grievance on NCH - NATIONAL CONSUMER HELPLINE. Mentioning the issues which we are facing after updating one ui 6.1 in S23 ultra.

Issues which are being faced 
  • Camera degradation - image processing colurs are very dull & edge detection is not good as before.
  • Finger print sensor - the fingerprint sensor is not functioning properly as expected. We need to place fingers twice manytimes due to an bug.
  • AOD Always On Display - The current AOD in the one ui 6.1 for S23 ultra is not good as before in one ui 6.1

While creating grievance we need to register other customers grievance docket number as an reference to the issue. So that SAMSUNG HEAD OFFICE  will address the issue quickly and release an update sooner to fix our issues.

You can easily register grievance on NCH by simply calling 1915 or by using NCH 


 Application or UMAANG app

Registering the issue on NCH will intimate head office about the issue. Kindly share your NCH docket number under comments section.
So, others can mention that number in their grievance and they will get to know that all users are disappointed in one ui 6.1 update for s23 ultra.


image


image


image


image


image


image


image


image


image


9 Comments
am100
Active Level 7
Galaxy S
Nch kya karega software me brother??? Phone purchase karte time payment karne k baad phone nhi milta ya kuch aur milta toh nch ka maamla banta. Software ki complaint karoge toh bhaga dega nch 😂1712393561146.gif
SHOM_S23U
Active Level 4
Galaxy S
NCH will help you man. Atleast the individual who registered for grievance may recive replacement of new device or full refund so he/ she may enjoy his new product too.
am100
Active Level 7
Galaxy S
Karke batao.
0 Likes
SHOM_S23U
Active Level 4
Galaxy S
S23 ultra scamsung spoils my memories after one ui 6.120240405_100324_1000002049_1712291606.jpg
Galaxy S
Camera quality degrades
SHOM_S23U
Active Level 4
Galaxy S
Sir, please create new post in community & Also update on NCH portal for grievance.
SHOM_S23U
Active Level 4
Galaxy S
Kindly contact me on telegram @aiaseller
0 Likes
Bhupeshbb
Beginner Level 2
Galaxy S
Camera quality worsened for this flagship #RIPS23Ultra
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes