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Original topic:

S21 ultra

(Topic created on: 11-08-2021 07:19 PM)
136 Views
Grant82
Active Level 2
Options
Galaxy S
Hi so i noticed recently that when use my phone a put it down and leave it for a few mins and then pick it up again it says enter som pin. And after i have entered it it will open open the phone but almost immediately it will ask for sim pin. Which its strange i mean the phone has been on the whole day and every now and then it seems to have reset itself and i have checked the auto reset and its disabled. And more weird it will ask me to enter the pin 2or 3 times then it will respond. Any input will be greatly appreciated 
3 Comments
Kidacapp
Active Level 7
Galaxy S
The problem is sim card lock is enabled. To disable it, follow these steps.
1. Open settings
2. Open biometrics and security
3. Open other security settings
4. Open "set up sim card lock" and turn off Lock sim card

I hope this helps, if it doesn't we will look for another solution
Anonymous
Not applicable
Galaxy S
Hi, Perform a Soft Reset (No data loss).

Press and hold Volume down button and Power button together. Keep holding until phone restarts.

Note: A screenshot may be captured while holding on the two buttons. Just keep holding/pressing the two buttons until phone restarts. Hope this fix the issue.
Grant82
Active Level 2
Galaxy S
Thanks for the help 👍