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2 weeks ago in
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2 weeks ago in
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2 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. Please update your device.
Please ensure stable Wi-Fi connection to your mobile. Downloading via mobile network may result in additional charges.
Please ensure enough storage space in your device.
Please ensure your device has sufficient battery for updating software. (above 50%)
Please follow the below steps:
Navigate to apps screen and tap on Settings>>Tap on Software update>>Tap on Download and install>> Checking for software update>>Software update available>> Tap on Download>> Downloading updates>>Tap on Install now.
Note: Your phone will restart after the update is installed.
Software update via Smart Switch PC
Please follow the below steps:
Connect your mobile phone via USB cable>> Tap on Update (If available)>>Tap on Continue>> Tap on All confirmed>> Downloading software update.
Note: It will take some time to update the device software.
If you are facing any issue after the software update you can contact us, we will definitely help you out.
Warm Regards,
Samsung Customer Support
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2 weeks ago in
Galaxy SHi Samsung, I am facing same issue from last 5 days. I have done whatever you said, but no solution. There should be policy to replace the screen without any cost because issue arise because of software update