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04-27-2024 12:59 PM (Last edited 04-27-2024 03:00 PM ) in
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04-27-2024 05:29 PM in
Galaxy S- Mark as New
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04-27-2024 07:39 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to investigate further and resolve this issue. Please also share the full description, photos, or videos regarding your concern.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error. Do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support