Original topic:

One UI 6.1 battery draining issue

(Topic created on: 4 weeks ago)
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mkgahlot
Active Level 1
Options
Galaxy S
After Update one UI 6.1 i was found phones battery drain very fast compare then to one UI 6.0
7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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mkgahlot
Active Level 1
Galaxy S
It is right thing to fix the issue and i thing it's software related problem how is it solve from reset phone.
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goodthings
Expert Level 5
Galaxy S
After a major update reset factory data with backup is better for device performance, so try to it's. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Goyal20
Active Level 1
Galaxy S
Yes true
I m using s23 ultra, after updating to 6.1 my battery draining faster compare to 6.0
mkgahlot
Active Level 1
Galaxy S
But I'm using S21 5G
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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