Noisy or Damaged S24 Ultra display

[FaizanShafiq]

Just bought S24 Ultra and immediately I noticed display is showing pixels boxes and also it's very noisy in movies dark scenes greenish layer shows even in dark mode in settings. Display is at Full resolution... For reference picture attached. Upper phone is s24 Ultra bottom is my year old s23 Ultra

Top s24 ultra 

Top is S24 Ultra Visible noise in dark scenes 

 

[Thunderpixie120]

Yes S23 is better than S24 the same way IPhone 14 is actually better than IPhone 15

[Zammi]

I read somewhere HDR / 4K video quality changes based on your room lighting condition. But currently, no manual control is available to disable that behavior. Hope it will be added in the future.

[FaizanShafiq]

It's even visible in settings in dark mode too it's not just about video playbacks

[hishamsid]

Probably u have defective piece..mine is perfect. No any grains or pixel showing in display.

[FaizanShafiq]

Yeah I know that proper Samsung displays are beautiful and very clear that's why I felt the difference between my s23 ultra and this S24 Ultra. I'm gonna return the device it says that within 7 days we can replace it

[hishamsid]

Yes . Return or replace. Its faulty device

[Samsung_specialist]

We sincerely apologize for the inconvenience that you are experiencing.
If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

[FaizanShafiq]

You're dumb or what? It won't show in that report. Lol 😂