Original topic:

Increase on volume above 100%

(Topic created on: 11-02-2023 10:12 PM)
199 Views
vv3k
Active Level 3
Options
Galaxy S
Yesterday, i posted that i felt the loudness volume has increased after the update to One UI 6.0.

Today while customizing using good lock, i observed that the full volume goes to 150.

If this is exactly the same working like a VLC player, i think the speaker can get damaged.

I would like to get a clarification on this from samsung


4 Comments
vv3k
Active Level 3
Galaxy S
Is it the same with one UI 5.1??
I have noticed only after updating to one UI 6.0
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Sáyân15
Expert Level 5
Galaxy S
Yes.
It's same. No need to worry about...
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vv3k
Active Level 3
Galaxy S
Thnx
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue, This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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